Self-Service Portals and
On-Demand Services for Telcos

Accelerate ‘time to revenue’ while improving customer satisfaction

Request a demo

Self-Service Portals and
On-Demand Services for Telcos

Accelerate ‘time to revenue’ and improve customer satisfaction

Request a demo

Self-Service Portals and On-Demand Services for Telcos

Accelerate ‘time to revenue’ and
improve customer satisfaction

Request a demo

Self-Service Portals and On Demand Services for Telcos

Accelerate ‘time to revenue’ and improve customer satisfaction

Request a demo
Offer On-Demand Products

Offer on-demand products for all your services, devices, cloud and systems – from the one white-label customer portal. 

Improve Service Levels

Automate your end-to-end customer life cycle. Improve customer satisfaction with on-demand services and support. 

Rapid Roll Out

ActivePort’s distinct advantage is our ability to customise, integrate then go-live with solutions much faster than our competitors.

Self-service portals
for telcos

Customer self-service portals are a key differentiator for carriers wanting to compete on connectivity and move up the stack.  ActivePort provides customer portals that enhance customer experience, with ‘cloud like’ self-service delivering flexibility and network visibility. Choose between ActivePort’s white label User Interface (UI) OR connect to your current customer portal via Application Programming Interface (API).

Example of customised portal view

Example of Wave-On-Demand Provisioning

Offer on-demand
services and support 

We help our customers provide on-demand services, network device configuration and connections to cloud providers. Our integrations give a single pane for ordering, provisioning, billing, trouble tickets and CRM. We offer market leading features including: on-demand bandwidth, dynamic route/path selection, usage based pricing, QoS guarantee, real time service inventory and dynamic capacity management. 

Accelerate time to revenue

Provision in 3 minutes … not 3 weeks. By providing real-time access in a self-service portal, customers can serve themselves without having to wait for new contracts or manual provisioning. Accelerate time to revenue by automating the customer journey.

ActivePort Multi-Vendor Orchestrator

Services – Devices – Cloud – Systems

ActivePort can automate every area of a carrier’s network & systems.
We can orchestrate all major vendors in the telecommunications space and integrate them into a single pane.

Transport Layer

On-Demand Wavelength, Layer 1 transparent services & IP DWDM

Provider Edge

On-Demand Provisioning & management of data centers and connectivity

Customer Edge

Software defined endpoint management and automation


Customer portal for private cloud and easy hyperscaler connectivity​


Integrating OSS and BSS systems into a single pane of glass

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Improve customer satisfaction

The ActivePort self-service portal acts as a powerful tool for customer retention, as it allows Telcos to offer better service  and maintain customer loyalty. 

You define the workflow
… then we automate

The workflows and business rules are yours to decide. ActivePort automates your manual processes and offers new suggestions for operational efficiency.

  • Portal Access: You choose if ordering is restricted to staff or end customers.​
  • Carrier Access: You decide the access; on-net, off-net or carrier diverse.​
  • Ordering: You set contract terms or offer non-contracted services.​
  • Modify: You decide who, when and how. e.g. Only upgrades within contract.

Check Feasibility – Example Process Flow

Take the pressure off your service team

The ActivePort self-service portal allows your customer service team to be more proactive and your customers to serve themselves.

SDWAN by ActivePort

SD-WAN & Orchestration

ActivePort’s SD-WAN is combined with our powerful Orchestration platform. You can choose hardware and firewall.

ActivePort NFV Mano

NFV MANO technology

To maximise upcoming 5G opportunities and create more flexible networks, carriers must leverage enterprise service orchestration.

Check out the latest news from ActivePort

The latest news

Visit our newsroom for the latest media reports and articles including CommsDay, the AFR, Stockhead, Ausbiz and The Australian.

Contact the ActivePort team today to
schedule a demonstration

Book Now
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